Right of revocation of the customer

Revocation instruction in the above-mentioned sense

Right of revocation You have the right to revoke this contract within fourteen days without giving reasons.

The revocation period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took or has taken possession of the last goods.

In order to exercise your right of revocation, you must inform us (Outdoor Konzepte, Tulpenstraße 5, 12203 Berlin, info@fontealta.de) by means of a clear statement (e.g. a letter or e-mail sent by post) of your decision to revoke this contract. You can use the attached sample revocation form for this purpose, but this is not mandatory.

In order to comply with the withdrawal period, it is sufficient to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation If you revoke this agreement, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we receive notification of your revocation of this agreement. We will use the same means of payment for this refund as you used for the original transaction unless expressly agreed otherwise with you; in no event will you be charged for this refund.

In the case of postal delivery (TNT), we shall bear the costs of returning the goods within Germany. For returns by a forwarding agent, the consumer is responsible for the costs. The costs for this can amount to approximately 120.00 €. Forwarding costs are subject to daily fluctuations and may differ from the amount stated. The consumer shall be liable for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary for the purpose of checking their condition, properties, and functionality.

Goods that have already been assembled and installed are excluded from the right of withdrawal.

As a consumer within the meaning of § 13 BGB you have a right of revocation for contracts concluded outside our business premises or distance contracts with us.

Reference to the non-existence of the right of revocation:

The right of withdrawal does not apply to distance contracts: - for the supply of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

This applies to all shower columns which have been fitted out according to individual specifications and which have the following characteristics:

Polished/brushed surface

Water connections for cold and hot water

additional equipment: hand shower, foot shower, garden tap, built-in base

For fittings, only the polished version (MX) is considered "prefabricated".

Cancellation form

If you wish to cancel the contract, please fill out and return this form.


Outdoor Konzepte Tulpenstr. 5 12203 Berlin Germany

Mail: info@fontealta.de

Phone: +49 30 39820925

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

Invoice number________________________________________


Ordered on (*) ____________ / received on (*) __________________

________________________________________________________ Name of the consumer(s)

________________________________________________________ Address of the consumer(s)

________________________________________________________ Signature of the consumer(s) (only for paper notification)

_________________________ Date

(*) Delete as appropriate

Please avoid the damage and contamination of the goods. Always return the goods to us in original packaging with all accessories and with all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transport damage.

Do not send the goods back to us carriage forward.

In case of revocation, we would like to ask you to call us before. We will then send you a "Freeway Sticker" immediately, provided that we have to bear the corresponding shipping costs. The return date must be agreed with the shipping company.

Compensation for possible time expenditure is excluded.